The customer doesn't care how much you know until they know how much you care.
— Unknown —
I mentioned in an earlier post how great of a job our pharmacy did in taking care of our customers. No one did it better. Customer care starts at the top. If the leader cares about the customer, everyone in the organization will care. The opposite also holds true. I put thousands of miles on…
Positive thinking is how you think about a problem. Enthusiasm is how you feel about a problem. The two together determine what you do about a problem.
— Norman Vincent Peale —
“Positive thinking is how you think about a problem. Enthusiasm is how you feel about a problem. The two together determine what you do about a problem.” ~Norman Vincent Peale Most people who’ve accomplished any type of success in life understand problems are a part of the success formula. The most successful people I know…
Unhappiness is not knowing what we want and killing ourselves to get it.
— Don Herold —
“Unhappiness is not knowing what we want and killing ourselves to get it.” Â ~Don Herold I spend my professional life helping others figure out where they want to go and how to get there. Â Of the people I’ve assisted, a small percentage of them actually stay on the strategic path they created. Â Most become distracted…
Good planning and hard work lead to prosperity, but hasty shortcuts lead to poverty.
— Proverbs 21:5 —
Proverbs 21:5, “Good planning and hard work lead to prosperity, but hasty shortcuts lead to poverty.” There are no shortcuts to prosperity. P.E.A.C.E. Jay@EagleLaunch.com “There is no substitution for hard work.” Â ~Thomas Edison
Commit your work to the Lord, and then your plans will succeed.
— Proverbs 16:3 —
 This is one of my favorite Proverbs. The question we must ask is what happens when we don’t commit our work to the Lord? Will our plans fail? Many years ago I came up with my own definition of success…The progressive realization of predetermined worthwhile goals that positively impact God’s world. I believe this…
Great things come to those who wait but continue to work their butts off while waiting.
— JJM —
Yesterday I achieved a goal I set for myself a couple of years ago. I completed a ½ Ironman Triathlon distance race twice in one month…so I could say I did a full Ironman (2.4mi swim, 112mi bike, 26.2mi run) in one month. This particular goal took me three years longer than I wanted because…
A wise woman wishes to be no one's enemy; a wise woman refuses to be anyone's victim.
— Maya Angelou —
 In life we have a choice whether or not we want to be victims or victors. A victim chooses to think “why me?†and stays stuck in his circumstance. A victor chooses to think; “why not me?†and makes the absolute most out of his life. A victim chooses to allow her attitude to…
“If your success is not on your own terms, if it looks good to the world but does not feel good in your heart, it is not success at all.” ~Anna Quindlen This is so true. As a life coach I have found people very seldom take the time to create a vision for what…
I started this blog in 2008 because of my passion for helping others take their lives to the next level. My hope is that, through sharing my life experiences as a business leader, husband, father, and recovering drug addict, I will positively impact your life.