Category: Leadership

Obstacles to Pathways

The block of granite which was an obstacle in the pathway of the weak, became a stepping-stone in the pathway of the strong.

— Thomas Carlyle —

The block of granite which was an obstacle in the pathway of the weak, became a stepping-stone in the pathway of the strong.

Talents are To Be Used

Use what talents you possess. The woods would be very silent if no birds sang except those that sang best.

— Henry Van Dyke —

Use what talents you possess. The woods would be very silent if no birds sang except those that sang best.

Perpetual Thanksgiving

I am grateful for what I am and have. My thanksgiving is perpetual... Oh how I laugh when I think of my vague indefinite riches. No run on my bank can drain it, for my wealth is not possession but enjoyment.

— Henry David Thoreau —

I am grateful for what I am and have. My thanksgiving is perpetual… Oh how I laugh when I think of my vague indefinite riches. No run on my bank can drain it, for my wealth is not possession but enjoyment…

Monday Morning Leadership – Customer Care

The customer doesn't care how much you know until they know how much you care.

— Unknown —

I mentioned in an earlier post how great of a job our pharmacy did in taking care of our customers. No one did it better. Customer care starts at the top. If the leader cares about the customer, everyone in the organization will care. The opposite also holds true. I put thousands of miles on…

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Opportunity or Security?

Too many people are thinking of security instead of opportunity. They seem more afraid of life then death.

— James F. Byrnes —

Too many people are thinking of security instead of opportunity. They seem more afraid of life then death…

Touch

If you want to touch the past, touch a rock. If you want to touch the present, touch a flower. If you want to touch the future, touch a life.

— Unknown —

If you want to touch the past, touch a rock. If you want to touch the present, touch a flower. If you want to touch the future, touch a life…

Monday Morning Leadership-21st Century Marketing

Because the purpose of business is to create a customer, the business enterprise has two–and only two–basic functions: marketing and innovation.

— Peter Drucker —

Because the purpose of business is to create a customer, the business enterprise has two–and only two–basic functions: marketing and innovation…

Broad Shoulders

I ask not for a lighter burden, but for broader shoulders.

— Jewish Proverb —

I ask not for a lighter burden, but for broader shoulders…