In my first few years of leading others, I was not very good at giving positive feedback. I would certainly let them know when they had done something wrong, but very seldom gave them pats on the back.
My lack of giving positive feedback was for no other reason than I didn’t think it was needed. As I’ve mentioned several times, I learned a lot from playing high school and college basketball and neither of my coaches gave a lot of positive feedback. The goal as a player playing for these coaches wasn’t to get pats on the back, it was to avoid getting kicks in the butt.
I had to unlearn this philosophy when I started leading people in the business world.
Human beings want to know how they are doing and especially appreciate when you acknowledge the effort they put forth.
I advise leaders that all employees want ongoing feedback with regard to the following 3 questions:
- Why are we here? What are the Vision, Mission, and Purpose of the organization?
- Why am I here? What is my job and how does it fit into helping the organization achieve its Vision, Mission, and Purpose?
- How are WE doing? How is the company doing and how am I doing?
Feedback is a good thing.
The worst kind of feedback is no feedback…I write from experience.
Proverbs 17:22, A joyful heart is good medicine, but a crushed spirit dries up the bones.