One of the key attributes of effective leadership is communication and communication is a two-way street. It is important to effectively share information and equally important to effectively process information. The greatest leaders I know are great communicators.
One of my favorite “book mentors,” John Maxwell, has some great quotes around this topic:
“People may hear your words, but they feel your attitude.”
“All good communicators get to the “point” before their listeners start asking, ‘What’s the point?'”
“The first time you say something, it’s heard. The second time, it’s recognized, and the third time it is learned.”
“In the end, people are persuaded not by what we say, but by what they understand.”
“People pay attention when something that is said connects with something they greatly desire.”
…good stuff
P.E.A.C.E.
